Healthcare worker with stethoscope listening to patient's chest

Website & Social Media Privacy Statement

This Erie Shores Family Health Team website and social media (i.e. Facebook) is provided by the Erie Shores Family Health Team (ESFHT). Your access to and posting of questions/comments on the ESFHT website and social media is subject to legally binding terms and conditions, set out below. By accessing and using the ESFHT website and social media, you are accepting all of these terms and conditions.

The information and resources provided on the ESFHT website and social media are provided as general information and not intended as a substitute for health care advice. If you need emergency medical care, or are in crisis, please call 911 immediately. If you need health care on a non-urgent basis, please consult with your doctor or, if you live in Ontario, call Telehealth at 


To protect the privacy of all individuals, we advise you to not include personal names, photographs, phone numbers or email addresses in the body of your comment or post, or specific information about your own or someone else’s health care or health status. The ESFHT Website and social media are public spaces, and comments and photographs on these platforms are available for all to see. Comments/posts that include identifying information about individuals may, but will not necessarily, be deleted.

By posting personal information, personal health information and any other information on the ESFHT website or social media, you are consenting to the collection and use of the information by ESFHT. Such information will be collected for the purpose of obtaining feedback on ESFHT programs and policies and will be used to assess public views on those programs and services and other issues.

The ESFHT may reply to information that you post by presenting additional information or by directing readers to other informational resources. Note that individual questions will not be answered or responded to in any way. Individual questions should be directed to the organization by phone at 519-322-1100.

Comments and questions may also be used and disclosed by the ESFHT as required or permitted by applicable law, including the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act, 2004. Information about the ESFHT privacy practices can be found on the ESFHT’s website.

Please note that information posted on the ESFHT’s social media accounts is also governed by the terms and conditions set out in the data use policies of the sites. The ESFHT social media may be monitored by Canadian and other law enforcement agencies which are beyond the control of the ESFHT.

Media Requests

ESFHT does not regularly monitor the ESFHT social media and cannot commit to replying to questions, comments and/or moderating discussion.

The views expressed by other users do not necessarily reflect the views of ESFHT.

ESFHT does not endorse any advertisements that may be visible on the social media pages or any of the pages that are linked to, and assumes no responsibility for any content not produced by ESFHT.

ESFHT reserves the right to remove questions or comments, for any reason, including comments that:

  • contain personal information, including personal health information
  • express racist, hateful, sexist, homophobic, slanderous, insulting, intolerant or life-threatening messages
  • are aggressive, coarse, violent, obscene, or pornographic in tone
  • are offensive to an individual or an organization, rude in tone, or otherwise abusive
  • are not sent by the author; put forward for advertising purposes; and/or are written in a language other than English or French
  • are unintelligible, or otherwise inconsistent with the purposes of this website or social media platform
  • are repetitive or spamming of threads
  • provide or purport to provide medical or other health care advice
  • are irrelevant or off topic
  • include advocacy of illegal activity
  • promote a particular service, product or political organization
  • infringe on copyrights or trademarks
Any user acting contrary to these rules may be temporarily or permanently asked to stop accessing the website or social media platforms

Your use of the ESFHT website or social media and its content is at your own risk. ESFHT does not represent or warrant that the ESFHT website or social media will be uninterrupted or error-free, that defects will be corrected or that this website is free of viruses or other harmful code, nor does ESFHT represent or warrant the correctness, accuracy, timeliness, reliability or appropriateness of the content contained on the ESFHT website or social medial or that the content is free of viruses or other harmful code. ESFHT and its employees, agents and independent contractors shall not be responsible or liable for any damages, whether direct, indirect, incidental, special, consequential or other damages arising out of or in any way arising out of or in connection with this website or social media platform, including its contents.

If you have any questions or concerns about the ESFHT website or social media platforms, please contact the Executive Director at 519-322-1100.

Care Appointments

Urgent care appointments are for ESFHT patients with an unexpected but non-life threatening health problem that requires same-day or next-day treatment.

Access urgent care

View urgent care calendar

Find a

Looking for a doctor? Call Health Care Connect at 1-800-445-1822 or visit the Ministry of Ontario's website.

Community Calendar

The events listed in this calendar are those of the Erie Shores Family Health Team and multiple other community organizations in Windsor and Essex County.

Explore the calendar

Book An Appointment