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Online Booking

May 02, 2022

The Erie Shores Family Health Team is now participating in Online Booking with a program called Medeo (the same program used for email messaging!)

Physicians currently participating in online booking are:

  • Dr. Rachel Park
  • Dr. Alexandrea Gow
  • Dr. Sheila Horen
  • Dr. Frederick Sabga
  • Dr. Matthew Pfaff
  • Dr. Alan Russell
  • Dr. Roberto Gonzalez-Almeyda
  • Dr. Ross Moncur
  • Dr. Kelsea Anderson
  • Dr. Julia Tracey
  • Dr. Atif Chowdhry
  • Dr. Samar Dawood
  • Dr. Alexis Taylor
  • Dr. Jessica Davie
  • Dr. Valerie Hill
  • Dr. Luther Heys

If your provider is listed above, and you would like to book an appointment online with your provider, please follow these simple steps:

Step 1) Go to the Medeo Health website 

Step 2) Select our organization ‘’Erie Shores Family Health Team’’ and click ‘’next’’ located at the bottom right of the screen.

Step 3) Choose your Provider in the menu. Click ‘’next’’.

Step 4) Choose the type of appointment you want to book (Telephone or In Office). Click ‘’next’’.

Step 5) Select a day and time that is available. Click ‘’next’’.

Step 6) Type a brief reason for your appointment, and choose ‘’Request’’

The Medeo program will prompt you to create a username and password to finish your request. Mark this down somewhere, as you will require this information to login in the future.

Once your Medeo account is created, the Erie Shores Family Health Team will receive your appointment request, and either confirm or deny the request. You will be notified through email or text message of the confirmation or denial, depending on your preference when setting up your account.

Already have a Medeo account set up? Please follow these simple steps:

Step 1) Log into your Medeo account.

Step 2) Choose ‘’+BOOK’’ located at the bottom right of the screen.

Step 3) Follow steps 3 through 6 listed above.

Fun fact! You can also download the Medeo App to your electronic devices through the app store.

Please note, online booking is not currently available for visits with our nurse practitioners, allied health professionals or for urgent care appointments.

For these appointments, please continue to phone the office.

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Care Appointments

Urgent care appointments are for ESFHT patients with an unexpected but non-life threatening health problem that requires same-day or next-day treatment.

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Looking for a doctor? Call Health Care Connect at 1-800-445-1822 or visit the Ministry of Ontario's website.

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