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Afterhours Telephone Health Advisory Service (THAS)

December 14, 2023

Telephone Health Advisory Service (THAS) is a free, confidential telephone service that is available to enrolled patients for health advice from a Registered Nurse when the ESFHT clinic is closed.

Phone Number – 1 866 553 7205

Patients who call THAS are connected to a nurse or a patient assistant representative. Based on the THAS nurse’s assessment and the clinical guidelines, the nurse will provide self-care advice, direct the patient to their physician’s office (within 24-72 hours) or direct the patient to the nearest emergency department.

A call to the Telephone Health Advisory Service (THAS) does not replace 911 - that's always the first number you should call in emergency situations. 

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Urgent care appointments are for ESFHT patients with an unexpected but non-life threatening health problem that requires same-day or next-day treatment.

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